Course Booking and Course Deposits Terms & Conditions

All Deposits are detailed at the bottom of every course page but as a guide:

2 Day courses - Payment required in full
3 and 5 Day courses: Deposit £150 with the exception of:
C&G 2391 - Deposit @ £200.00
C&G 2382-10 - £200.00
C&G 2372 - £300.00
4 Week and 6 Week courses: Deposit @ £500.00
C&G 2330 Level 2 or Level 3- Deposit @ £500.00
Most packages require a deposit @ £500.00 with the exception of:
C&G 6129 when booked as part of a package (ie: With Gas/Part P/Renewables) Deposit @ £1000 required
C&G 2330 level 2 when booked as part of a package which includes level 3. Deposit @ £1000 required

Course Balances

Balance payments can be made by cheque, credit/debit card or BACS transfer.

Balances that are being paid by cheque should be done 14 days before the course starts; cheques should be made payable to ABLE SKILLS LTD.

If paying by weekly instalments payment can only be made by credit card/debit card. Cheques are not accepted at this time.

The course balance payment for the C & G 2391-10 must be paid in full by the final registration date. (The final registration date is shown on the confirmation letter. It is generally 8 weeks before the fixed examination date.) Once registered for the C & G 2391-10 qualification should you not attend or wish to cancel you will not be refunded the course balance as per the other qualifications. See cancellations.

Failure to pay the balance before the due date for C & G 2391-10 qualifications will mean your final exam registration will not be completed and therefore you will not be able to attend the course and sit the exam.

Course Paperwork

The course confirmation letter and ABLE SKILLS LTD terms and conditions regarding booking, cancelling and course date changes are sent by post with your joining instructions. The confirmation letter contains information regarding the course/s booked, start dates, payment information, balance information if applicable and venue. Please read this carefully.

Distance Booking / Cooling off period

Booking a course via the internet or the telephone is deemed to be a booking by distance. The contract is governed by the consumer protection (Distance Selling Regulations 2000). The regulations generally give you 7 working days (starting after the day in which you entered the agreement) to cancel the contract, unless it is agreed that the service commences within the 7 day period. - EXCEPTIONS: Trade and Commercial bookings.

Cancellation, Absences or Course Date Changes for consumers

Course Cancellations

When booking a course, should it commence within 7 days and then you wish to cancel before the course commences.  You will be liable for the full amount and will not be entitled to a refund or be able to move the course to another date.

Fees excluding deposits are refundable if written cancellation is received at least 21 days prior to your course start date, otherwise the full fee becomes payable

Exceptions to this are:

City & Guilds 2391-10
(These qualifications need to be pre- registered up to 8 weeks in advance for the exam papers to be prepared.) Once registered for the qualification should you not attend or wish to cancel, you will not be refunded the course balance as per the other qualifications.

Written cancellation or other durable medium is required; this includes letter or fax, to withdraw you from the qualification. We are able to accept an initial email but we will then need it confirmed by letter. Failure to send the written cancellation before the balance has been paid will result in the balance becoming due.


Please ensure that when attending you complete the course, as once the course has started, it cannot be completed at a later date. You will not be entitled to any refund.


If you are unable to attend due to exceptional circumstances a new date may be offered at the discretion of ABLE SKILLS LTD, depending on when your course starts.

New Date Exceptions

If you are booked on the course listed below, you will not be able to have a new date due to the City & Guilds enrolment, registration fees, exam scheduling procedures which are involved in this qualification should you not be able to attend.

See below:

City & Guilds 2391-10

Course Changes

Should you wish to make any date changes to any of the modules. You will be charged an administration fee of £50 per module + the C & G fee which is applicable to the Qualification; provided we have at least 14 days notice. ABLE SKILLS LTD will only move your course once.

With less than 14 days notice it will be too late to move your course due to the to the City & Guilds enrolment, registration fees, exam scheduling procedures, class and tutor allocation which would have taken place.

Exceptions to Changes

City & Guilds 2391-10

This qualification, once booked, cannot be moved due to the City Guilds enrolment and scheduling procedures which take place 6-8 weeks prior to the examination date. Once the registration and exam scheduling has taken place you will not be able to be move from the course and examination list.

Company Bookings/Trade Bookings

Once the course has been booked and the Invoice received a formal Contract between the two parties has been made.

Date changes - See above

Course Changes - See above

Non attendance - See above

Absences - See above


Once the course has been booked then the cancellation rights of consumers do not apply. Failure to pay would mean breach of contract.

ABLE SKILLS LTD reserves the right to alter booking arrangements if necessary and has the right to refuse any application. ABLE SKILLS LTD cannot be held responsible for any accommodation which is not owned by us. Any information provided when ABLE SKILLS LTD accommodation is unavailable is to assist in your search for accommodation. You are responsible for your own booking and payment.